Shipping policy

We are happy to offer free shipping to all our customers. Shipping times may vary based on your location. However most parcels should arrive within 3-5 working days after dispatch. Since all our products are made in small batches, it could take us around 2-5 business days to dispatch our products. However, we are happy to help with any urgent delivery requests. Please email us at hello@dokidokiworld.com and we would try our level best to arrange a complimentary express delivery for you. 

Being a small home-grown brand, unfortunately we don't have the margin to replace lost or stolen packages. Therefore, we do not offer refund for packages lost in transit. We are also unable to refund or replace stolen packages or un-retrieved packages that have been confirmed as delivered. Hence, please ensure your delivery address is correct and secure. We are also not responsible for items not received due to an incorrect or an incomplete shipping address.